Privacy Policy

Effective date: 29th August 2026

Clarity Financial Training Ltd (“Clarity FT”, “we”, “our” or “us”) operates the Mock Quiz Expert website at mock-quiz-expert.clarityft.co.uk (the “Service”).

This Privacy Policy explains how we collect, use, store and protect your personal information when you register for, purchase or use Mock Quiz Expert.

Clarity Financial Training Ltd is the data controller responsible for the personal information covered by this Privacy Policy.

1. Personal Information We Collect

Depending on how you use Mock Quiz Expert, we may collect:

• Contact information, such as your name and email address.
• Account information, including information required to create and manage your Mock Quiz Expert account.
• Purchase information, including the mock quiz or access you have purchased and relevant transaction information.
• Quiz activity, including quizzes taken, answers submitted, results and scores.
• Communications, including information you provide when contacting us for support.
• Account and technical information, such as login activity, IP address, device/browser information and use of the website.
• Marketing preferences, where you have chosen to receive communications from us.

We only collect and use personal information where it is necessary and appropriate for providing, administering and protecting the Mock Quiz Expert service and meeting our legal obligations.

2. How We Collect Your Information

We may collect information when you:

• create or use a Mock Quiz Expert account;
• purchase access to a mock quiz or other product;
• complete mock questions, quizzes or assessments;
• contact us for support;
• subscribe to marketing communications; or
• otherwise use or interact with the website.

We may also collect limited technical and usage information automatically when you use the Service.

3. How We Use Your Personal Information

We may use your information to:

• create and administer your account;
• provide access to purchased mock quizzes;
• record and provide your quiz results;
• provide customer and technical support;
• process and administer purchases;
• communicate with you about your account or purchase;
• maintain and improve the Service;
• identify and resolve technical problems;
• maintain the security of the website and user accounts;
• identify suspected account sharing, unauthorised access, copying or misuse of our materials;
• protect our intellectual property;
• send marketing communications where permitted; and
• meet our legal, accounting and regulatory obligations.

4. Legal Basis for Using Your Information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

• Contractual necessity – we need the information to provide the product or service you have purchased or requested.
• Legitimate interests – it is reasonably necessary for operating and protecting Mock Quiz Expert, improving the Service, maintaining security, preventing misuse and protecting our intellectual property.
• Consent – you have given us permission to use your information for a particular purpose.
• Legal obligation – we need to process information to comply with the law.

Where we rely on consent, you can withdraw it at any time.

5. Quiz Results and Account Activity

Mock Quiz Expert records information relating to your use of the platform so that we can provide the Service.

This may include quizzes taken, answers submitted, results, scores and other information associated with your account.

We may also process account and technical information such as login activity and IP addresses for security purposes and to identify suspected account sharing, unauthorised access or misuse of the Service.

6. Payments

We use third-party payment providers to process payments.

Payment card information is processed directly by the relevant payment provider. Clarity Financial Training Ltd does not store your full payment card details.

We may retain transaction information such as the product purchased, amount paid, payment date and payment status for administration, accounting and legal purposes.

7. Marketing

We may send you information about Mock Quiz Expert, Clarity FT courses, study resources, offers and related services where you have consented to receive marketing or where we are otherwise permitted to contact you under applicable law.

You can unsubscribe or change your marketing preferences at any time using the unsubscribe option provided in our marketing emails or by contacting us.

Opting out of marketing will not prevent us from sending essential communications relating to your account, purchase or use of the Service.

8. Cookies and Website Analytics

Mock Quiz Expert uses cookies and similar technologies to help the website function correctly, maintain security and understand how the website is used.

We may also use analytics services to help us understand website traffic and performance and improve the Service.

Where consent is required for the use of non-essential cookies, we will obtain consent in accordance with applicable UK data protection and electronic communications requirements.

You can also control or delete cookies through your browser settings.

9. Sharing Your Information

We do not sell or share your personal information with third parties for their own marketing purposes.

Where we use service providers to operate Mock Quiz Expert, such as payment, website, hosting, email or IT providers, they may process limited personal information only where necessary to provide their service to us and in accordance with applicable data protection requirements.

We may disclose personal information where we are legally required to do so, including where required by law, a court or an appropriate regulatory authority.

We do not otherwise disclose your personal information to third parties without your consent unless there is a lawful reason to do so.

10. International Transfers

Some organisations providing technology or other services to us may process information outside the UK.

Where personal information is transferred outside the UK, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are used where required.

11. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, security and business requirements.

Information associated with your account or purchases may be retained where necessary for customer support, accounting, taxation, security, dispute resolution or legal purposes.

When information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

12. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, disclosure or misuse.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

You are responsible for keeping your account details and password confidential. Mock Quiz Expert accounts are for the use of the individual registered user and must not be shared with another person.

13. Intellectual Property and Account Security

Mock Quiz Expert questions and assessment materials are created and provided by Clarity Financial Training Ltd and are protected by intellectual property and copyright law.

We may use account and technical information, including login and usage information, where reasonably necessary to protect our Service and intellectual property and to investigate suspected:

• account sharing;
• unauthorised access;
• copying or reproduction of questions or materials;
• automated or systematic extraction of content; or
• other unauthorised use of the Service.

Any action taken in relation to misuse of the Service will be subject to our Terms and Conditions.

14. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete information in certain circumstances;
• ask us to restrict certain processing;
• object to certain uses of your information;
• request data portability where applicable; and
• withdraw your consent where we rely upon consent.

These rights are subject to the circumstances and exemptions provided by law. We may need to verify your identity before dealing with a request.

15. Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to investigate and resolve the matter.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

16. Links to Other Websites

Mock Quiz Expert may contain links to websites operated by third parties.

Clarity Financial Training Ltd is not responsible for the privacy practices, security or content of independent third-party websites. We recommend reviewing the relevant Privacy Policy before providing personal information to another organisation.

17. Children’s Privacy

Mock Quiz Expert is primarily intended for people studying for professional financial services qualifications.

We do not knowingly collect personal information from children where we do not have an appropriate lawful basis to do so.

If you believe that a child has provided personal information to us inappropriately, please contact us.

18. Changes to This Privacy Policy

We may update this Privacy Policy where necessary to reflect changes to Mock Quiz Expert, our business, technology or legal requirements.

Where changes are made, the updated Privacy Policy will be published on this website and the effective date will be updated.

19. Contact Us

Clarity Financial Training Ltd is the data controller responsible for personal information processed through Mock Quiz Expert.

If you have a question about this Privacy Policy, wish to exercise your data protection rights or want us to update information we hold about you, please use the Contact Us facility on the Mock Quiz Expert website.

Clarity Financial Training Ltd
Suite 29
The Enterprise Centre
Cranborne Road
Potters Bar
Hertfordshire
EN6 3DQ

Effective date: 29th August 2026

This Privacy Policy replaces the previous Mock Quiz Expert Privacy Policy effective from 15th May 2024.